I am having the same problem.
My WD passport is not working - External Drives for Mac - WD Community
I have been dealing with this since April and cannot figure out what to do. Have you tried the trouble shooting test thing yet? Tonight, I decided to try all of this again and this is what happened this time, so any help you can get, might help me also. When I powered down and removed my passport, then turn back on and did the same thing, it immediately loaded my internal hard drive in the disk utilities section.
But, that was with my passport disconnected from my Mac. If that means that it could be completely unreadable? Or where I need to go from here. Hope we can figure this out. Maybe you should try to check the USB port in which you are connecting the drive i.
Also, you can try to connect the drive in any other macOS if possible. Worked fine and then suddenly stopped and i had a screen message: I think you need to erase your disk once with the Disk Utility.
How to fix WD My Passport for Mac not showing up in Finder/Disk Utility?
Backup all your data and format it using Mac OS Journaled. Chances are high it will then be used as a Time Machine backup drive. I did that after I downloaded files I wanted. Then later after I erased everything and screen indicated that the external drive was empty I had the message reappear.
Fix WD My Passport for Mac hard drive not mounting error without losing data
Afterwards, you can now courageously proceed to erase your WD My Passport. Go to Disk Utility and select the drive in the sidebar on the left and then click the Erase button in the toolbar. Complete the information for your drive such as new format, partition scheme, and so on and click Erase. It's better to send it to a local reparation center. Store current Mac Data Recovery. Windows Data Recovery. NTFS for Mac. Free Download. Still have questions? Contact us.
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